Monthly Archives: August 2016

Printer is offline issue

Normally happen on Windows 8

Some solutions

  1. disable the SNMP in printer properties > ports > configure port. Untick “SNMP Status Enable”
  2. install windows 8 hotfix
  3. editing the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print and adding a new DWORD called SNMPLegacy with the value 1 and restarting