Help Desk Software

Here are some help desk software available as SaaS. And some highlights that I can catch on each of them.

  1. groovehq.com – mail-look, neat and easy, only 2 package – free or usd5/agent/mo get all, in slack app, offer API
  2. desk.com – usd20/mo for unlimited agents
  3. cayzu.com – starts from usd12/agent/mo
  4. freshdesk – in slack app,
  5. zendesk – in slack app
  6. nethelpdesk – min 10 agents, seems bit on high side
  7. reamaze.com – usd20/agent/mo
  8. talkus.io – highly integrated with slack. support via slack, usd48/90/month for unlimited agents
  9. liveagent – ladesk.com – starts from usd12/agent/mo
  10. kayako.com – usd20/agent/mo

more

http://www.pcmag.com/article2/0,2817,2489457,00.asp

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