Category Archives: software

Disposable email

Several providers for disposable or temporary emails. Just in case you wan to test anything and need a valid email for temporary

  1. – can set
  2. – can set
  5. – total random, cannot set own name
  6. – can set own email. provide multiple @domain


Help Desk Software

Here are some help desk software available as SaaS. And some highlights that I can catch on each of them.

  1. – mail-look, neat and easy, only 2 package – free or usd5/agent/mo get all, in slack app, offer API
  2. – usd20/mo for unlimited agents
  3. – starts from usd12/agent/mo
  4. freshdesk – in slack app,
  5. zendesk – in slack app
  6. nethelpdesk – min 10 agents, seems bit on high side
  7. – usd20/agent/mo
  8. – highly integrated with slack. support via slack, usd48/90/month for unlimited agents
  9. liveagent – – starts from usd12/agent/mo
  10. – usd20/agent/mo


Some notes on Software Testing

  • Certification body – Malaysia Software Testing Board (MSTB)
  • Type of certs
    • Certified Tester Foundation Level (CTFL)
    • Certified Tester Advanced Level (CTAL)
    • Certified Tester Expert Level (CTEL)
  • Methods – white/black box, gray box, agile, adhoc
  • Level and method of testing
    • Functional – unit -> integration -> system -> acceptance testing – more info
    • Non-functional – performance, security, usability, compatability
  • List of test management tools – source
    • qtest
    • zephyr
    • practitest

Disable windows 10 upgrade notification

It is annoying sometimes. Use this simple freeware named Never10 to disable it.

This program will only change some configuration of windows to disallow windows to display the notification.

Excerpt from the website:

The elegance of this “Never 10” utility, is that it does not
install ANY software of its own. It simply and quickly
performs the required system editing for its user.

Windows 10 free upgrade will end on 29 July 2016

Some uncommon Windows Shortcut

  • Windows+S – open search box (for Windows 10)
  • Windows+E – open Windows explorer
  • Windows +R – open Run box – then can run command, control panel etc
  • Windows+I – open Settings
  • Windows+Pause/Break – show System Information (windows ver, system hardware, computer name etc)
  • Ctrl+Shift+Esc – open Task Manager

Tips to speed up Windows

Some tips to speed up Windows operating system

  1. check which program use the most resources (especially memory) and remove or disable if possible
  2. disable some unused startup programs
  3. remove unused programs in the PC
  4. remove unused plugins or extensions in web browser
  5. defragment hard disk
  6. reinstall windows (please backup all important files – e.g. on my document, desktop, emails). With Windows 8 onwards, you have option to “reset” the PC
  7. upgrade RAM (memory). limit for 32-bit OS is 4GB only
  8. use SSD (solid state drive)

Introduction to Google Drive

Register an account with company address

Familiarize with the navigation

  • folder list “my drive”, “shared with me”
  • file list by icon or list
  • search files
  • creating new documents
  • type of documents supported – e.g. google docs, google sheets

Google Docs

  • create new document
  • change title
  • share docs – enter email and set either can edit, comment or view only
  • basic formatting

Google Sheets

  • create new
  • share
  • freeze rows
  • basic formula – add
  • color
  • sort
  • filter
  • notification rules

Common features

  • File > See revision history
  • Format > Conditional formatting
  • File > Print